Total quality management in healthcare organization
International Journal of Development Research
Total quality management in healthcare organization
Received 18th February, 2018; Received in revised form; 20th March, 2018; Accepted 16th April, 2018; Published online 28th May, 2018
Copyright © 2018, Saira Khan, Itrat Adil and Mumtaz Beghum. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
This research examines the importance of Total quality management in hospitals and it can be achieved through friendly organizational culture, leadership skills, technical support and quality planning in hospital. For this purpose a survey has been conducted in which we selected 50 medical students as they have a best views and ideas regarding improvement of quality in healthcare organization. The hypothesis shown that, there is a significant relationship between technical skills and instrument in order to maximize the quality improvement in hospitals. The Overall finding highlights the importance of TQM that those hospitals are more cost saving which are highly involved in TQM activities. So in order to build the cost effective hospitals TQM strategies must should be followed.
