Qualification of the professionals of the family health teams from the view of the pmaq in the second cycle - case study in the City of Recife, Pernambuco, Brazil

As a guideline and principle of the Unified Health System (SUS), access and quality of health services are priorities that include the agenda of the Ministry of Health (MS), as well as the National Policy for Permanent Education in Health (PNEPS). Permanent Health Education (EPS) is the process by which teams seek to improve, organize, and qualify actions. The Quality Access Improvement Program (PMAQ) was launched in 2011, aiming to qualify Primary Care (AB). It brings the proposal for the evaluation and coordination of actions to improve the standard of care quality in public health services through the AB teams. In this sense, the present study aimed to analyze the qualification process of the professionals of family health teams, due to the implementation of the PMAQ for the second cycle of the city of Recife. As a methodology, an exploratory research, of the documentary type, with a quantitative approach was carried out, where the data were collected through the MS database. It was observed that there is a predominance of non-public employees (58%), and, due to a change in management, there is the possibility of removal, especially in positions of trust, with no interest on the part of the employees to qualify. It is concluded that the PMAQ-AB was configured as a powerful device for the process of Permanent Education (EP), however, measures such as the most suitable types of employment contracts and implementation of the job and career plan are essential for the success of the program.