Passengers satisfaction towards railway services with reference to coimbatore junction
International Journal of Development Research
Passengers satisfaction towards railway services with reference to coimbatore junction
Received 19th July, 2017; Received in revised form 04th August, 2017; Accepted 07th September, 2017; Published online 10th October, 2017
Copyright ©2017, Dr. Kalaiselvi et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
The Indian railway is one of the largest and busiest rail network in the world, transporting sixteen million passengers and more than one million tons of freight daily. Its serves the passengers in a big way, therefore there is a need to integrate passenger concerns in the operation, planning and other processes that impact passenger services and its quality in bigger way and it effectively monitors the creation and maintenance of a good services. Hence in this study is made upon the satisfaction level and problems faced by the southern Indian passengers.
