Users’ satisfaction study of academic buildings in yaba college of technology, Yaba Lagos, Nigeria

The paper assesses the level of satisfaction derived by the users of academic buildings in Yaba College of technology. The research which is largely field based had questionnaires randomly administered on a total of 290 respondents in a total of nine buildings that were equally randomly selected. Data solicited include respondent’s data and level of satisfaction derived by them from using the building in question using the five scale likert scale method. Variables assessed in relation to the selected buildings include; functionality, privacy, inter-building relationship, environmental quality, maintenance and management, safety and security, conduciveness and functionality. The study reveals that users of the institutional buildings merely derive a fair or an average level of satisfaction in using these buildings. Safety and security, environmental quality, maintenance and management, conduciveness, privacy, functionality were rated so low among the users of the building. While variables like accessibility, inter-building relationship and natural ventilation and lightning were rated high among the users of these buildings. The paper in its conclusion recommends for the installation of close circuit camera in strategic places in and around the campus, formulation and implementation of maintenance and management policies for the buildings and the need to make existing and proposed buildings accessible to the physically challenged among several others.