Challenges in implementing organizational knowledge management: an integrative review

Organizational knowledge management plays an important role in building new knowledge in businesses, provided it is well managed in the implementation. Nonetheless, some authors criticize the replicability of the most popularized models, dividing opinions regarding the generalization of knowledge management models. In order to shed more light on the challenges and whether knowledge management models can be generalized, this study sought to elucidate how academic research addresses this context through an integrative review. Some results of the case studies analyzed revealed a small number of articles on the subject, although it was possible to identify organizational changes in the implementation phase of the models and the existence, still propaedeutic, of a hybrid knowledge management model that may be a divider in this dichotomy.