Comparison Of The Patients Admitted In Icu Perception And Other Hospital Sectors About Care And Support In Health
International Journal of Development Research
Comparison Of The Patients Admitted In Icu Perception And Other Hospital Sectors About Care And Support In Health
Received 27th April, 2018 Received in revised form 27th May, 2018 Accepted 09th June, 2018 Published online 30th July, 2018
Copyright © 2018, Diego de Lima Moreira e Silva et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
The patient's opinion about the health service used is fundamental to the health planning. This study aims at knowing and comparing the patients' perception who were hospitalized in an Intensive Care Unit (ICU) and patients’ admitted in other hospital sectors about the care and the support provided by the health team. It is a quantitative, transversal, and exploratory study. The sample was composed of 410 adults hospitalized in a Brazilian University Hospital in 2018. Data was collected through a telephone interview, with a structured questionnaire and analyzed by the chi-square test. It was verified that individuals older than 60 years and with a previous history of hospitalization had a higher propensity for ICU admission. Patients, from both groups, positively evaluated all the questions related to the care and the support provided by the hospital team, with differences only in relation to the presence of doubts about the treatment performed at the hospital, significantly higher among those who received care at the ICU. It is concluded that data showed similar patient satisfaction patterns in both groups evaluated, with high quality of the health behaviors regarding to the care and to the support provided by the health team in the investigated institution.
