Assessment of quality of health care in the family health strategy: a permanent challenge
International Journal of Development Research
Assessment of quality of health care in the family health strategy: a permanent challenge
Received 27th August, 2018; Received in revised form 15th September, 2018; Accepted 21st October, 2018; Published online 28th November, 2018
Copyright © 2018, Sandra Cristina Souza et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
The aim of this manuscript was to evaluate the quality of health care offered by the Family Health Strategy, from a professional perspective. It is an evaluative study carried out in the city of Campo Grande / MS, Brazil. For the accomplishment of this study was used a validated instrument widely used in Brazil and in other countries, called PCATOOL. This instrument was applied to professionals of higher level acting in the teams of health of the Brazilian family. The research was developed from March to September of 2017 in 4 basic health units of the family (UBSF), being selected by lot, totaling 40 professionals. The result of the research allowed to obtain the perception of the presence of the attributes of the basic attention in the Family Health Strategy, by the professionals working in these health units. The results obtained in this study were tabulated, evaluated and all the scores for the attributes of basic care were defined. The information indicated that for most professionals there was a low score in the attributes related to basic care, inferring in the lack of accessibility, completeness, coordination of care, family and community orientation. On the other hand, only the longitudinality attribute was well evaluated by professionals.
