Profile of users assisted in the emergency energy harmonization of a laboratory of integrative and complementary health practices

Objective: to characterize the profile of users who used emergency energy harmonization. Methodology: This is a quantitative-descriptive study, of a retrospective nature conducted through the survey of secondary data from the medical records of users who were attended in the Emergency Energy Harmonization of the Laboratory of Integrative and Complementary Practices of the Federal University of Rio Grande do Norte located in the municipality of Natal, Rio Grande do Norte, from March 2020 to March 2021. The sample consisted of 222 medical records of patients assisted in the Emergency Energy Harmonization. The analysis of the results was calculated using simple descriptive statistics, presenting the absolute numbers and percentages of the sample, being stored in Microsoft Office Excel for Windows tables. Results: the public seeking emergency harmonization care is characterized by females (82%), aged 60 years or more (25%) residents of the municipality of Natal (81.9%), northern part of the city (30%). Reasons for seeking the service are related to emotional and psychological complaints (67%). Most people went through only one session in emergency harmonization care (67%), not continuing other practices offered by the service. Conclusion: The results allow us to trace the profile of users served in this sector and the reasons why these people seek the service, and it is also important to know this profile so that it is possible to offer a service that meets the health needs of these users, as well as promoting the strengthening of services and their planning activities.